Ducat · for · telegram-shared-inbox
Ducat · shared Telegram desk + session vault
A real shared inbox for Telegram means vaulted company accounts and seats — not everyone logged into the same phone. Ducat gives the queue, handovers, and owner control.
In one line: Ducat is a Telegram team CRM with session vault and seats — $33/Telegram/30 days, 3-day trial. Custody desk beside pipeline CRM, not a Bitrix/amo replacement.
Definition: A Telegram shared inbox is one team queue across vaulted work accounts — shifts and handovers — not a group chat and not “everyone logged into one phone.”
Support or sales runs shifts on the same company Telegrams.
A Telegram shared inbox is not a group chat and not “forward everything to one bot.” It is one queue across vaulted work accounts: who owns the thread, what happened last shift, and how a new seat picks up without asking the previous person for the phone.
Ducat pairs the inbox with a session vault and roles — so the shared queue cannot be emptied by a departing chatter exporting sessions. Pricing stays simple: $33 per connected Telegram / 30 days, 3-day trial.
Coverage without phone juggling.
Handovers on warm TG threads.
Passing one Telegram login around is not a shared inbox. It is an account leak waiting to happen. Ducat seats people on vaulted sessions.
telegram shared inbox, team telegram inbox, telegram helpdesk — all map to queue + shifts + custody, which is the Ducat desk.
Support wants SLA coverage. Sales wants warm-thread continuity. Same inbox primitive, different niche pages.
Buyers comparing tools often land here after searching a specific job: shared Telegram seats, vaulted work accounts, or an alternative to OFM suites that ignore custody. Ducat is that custody layer — the same product whether you run OFM chatters, sales closers, or VIP support.
Keep your pipeline CRM if you have one. Add Ducat when people write clients from company Telegrams and you cannot afford exported .session files or phones that leave with staff.
No — Telegram desk layer only.
Optional. Human seats are the core.
3 days.
$33 / connected Telegram / 30 days.
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